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Terms and Conditions

Last updated: December 2024

1. Agreement to Terms

By accessing and using Clarity Cruises services, you accept and agree to be bound by the terms and provision of this agreement.

2. Booking and Payment

• All bookings require a deposit to secure your reservation
• Full payment is due 30 days prior to departure
• Prices are subject to change until booking is confirmed
• Additional fees may apply for special services or accommodations

3. Cancellation Policy

• Cancellations 60+ days before departure: Full refund minus processing fee
• Cancellations 30-59 days: 50% refund
• Cancellations less than 30 days: No refund
• Weather-related cancellations: Full refund or rescheduling option

4. Passenger Responsibilities

Passengers must follow all safety instructions, respect crew authority, and comply with maritime regulations during the cruise.

5. Limitation of Liability

Clarity Cruises liability is limited to the cruise fare paid. We are not responsible for losses due to weather, mechanical issues, or circumstances beyond our control.

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Privacy Policy

Effective Date: December 2024

1. Information We Collect

• Personal identification information (name, phone, email)
• Booking and payment information
• Website usage data and cookies
• Communication preferences and history

2. How We Use Your Information

• Process cruise bookings and reservations
• Provide customer service and support
• Send booking confirmations and cruise updates
• Improve our services and website functionality
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist in operating our business, subject to confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights or for any privacy-related questions.

6. Contact Information

For privacy-related inquiries:
Email: [email protected]
Phone: +1 (305) 842-7365

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control and/or delete cookies as you wish through your browser settings. However, removing cookies may affect the functionality of our website.

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages, such as analytics providers and social media platforms.

Consent

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. You can withdraw your consent at any time by adjusting your browser settings.

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DMCA Policy

Effective Date: December 2024

Digital Millennium Copyright Act Compliance

Clarity Cruises respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid notices of claimed copyright infringement.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• A statement that you have good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act

DMCA Notice Contact

Send DMCA notices to:
DMCA Agent: Clarity Cruises Legal Department
Email: [email protected]
Address: 1425 Brickell Avenue, Suite 220, Miami, FL 33131, USA

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required DMCA counter-notice information.

Repeat Infringer Policy

We have a policy of terminating the accounts of users who are repeat infringers of intellectual property rights.

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GDPR Compliance

Last updated: December 2024

General Data Protection Regulation Compliance

Clarity Cruises is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all individuals within the European Union.

Legal Basis for Processing

• Contract Performance: Processing necessary for cruise bookings and services
• Legitimate Interest: Improving services and customer communication
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with maritime and safety regulations

Your GDPR Rights

• Right of Access: Request information about your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (305) 842-7365

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Booking data is typically retained for 7 years for legal and tax purposes.

International Transfers

When transferring personal data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.